Skip to content
Phone answered 24/7 · (480) 576-8252

What to expect

Your first visit, start to finish.

No surprises. From your first question to your follow-up text, here is exactly what happens, and what you will need.

  1. Step 1 · Any time

    Book or call

    Book online in under a minute, or call 24/7. Ask anything about prep, downtime or price before you commit. You get a confirmation text with your prep guide.

  2. Step 2 · 48 hours before

    Prep & questionnaire

    A reminder text with your treatment’s prep checklist and a short skin and health questionnaire, so your visit starts with the right information.

  3. Step 3 · Arrival

    Settle in

    Arrive 10 minutes early. Take the elevator to Suite 210, and we’ll meet you in the lounge with tea or water.

  4. Step 4 · First 10 minutes

    Your skin read

    Your clinician reviews your routine, actives and calendar, photographs your skin in consistent light, and confirms the plan and price with you.

  5. Step 5 · Treatment

    Your treatment

    Every step explained as it happens. You can ask us to pause at any time.

  6. Step 6 · After

    Aftercare & follow-up

    A written plan for the next week, a follow-up text at 48 hours, and your next session timed around your life.

What to bring

  • A list or photos of the skincare you use
  • Any medications or supplements
  • Dates of upcoming events or holidays
  • Clean skin if you can (we cleanse anyway)

Parking & access

  • Free public parking in the Old Town Scottsdale garages, a short walk from the studio, plus metered street parking on Stetson Dr.
  • Suite 210 is on the second floor. An elevator is available, and the studio is step-free inside.
  • Arriving early? There is a quiet lounge with tea and water.

Prefer to talk first?

Call any hour. There is no obligation to book.

(480) 576-8252

First-visit questions

Before you arrive.

Read our studio policies
Book online in under a minute, or call (480) 576-8252 at any hour. If the studio is closed, your call is still answered and your preferred time is confirmed by text when we open.
Every treatment starts with a skin read, included in the price. If you would rather talk before booking anything, call us, any time, and we will point you to the right treatment.
Allow an extra 10 minutes on top of the treatment time for your first visit, so we can go through your questionnaire and photographs without rushing.
Free public parking is available in the Old Town Scottsdale garages a short walk away, plus metered street parking on Stetson Dr. Suite 210 is on the second floor, with elevator access.
Of course. There is a quiet lounge for them to wait in. For privacy, treatment rooms are for clients only.
Change or cancel free with 24 hours’ notice. Inside 24 hours there is a $50 late-change fee, and missed appointments are charged 50% of the treatment.

Book or call, any hour

Your skin, on your timeline.

Book online in under a minute, or call any time. If we’re with a client or the studio is closed, your call is still answered and your time is confirmed by text.